Customer Service Representative - State Farm Agent Team Member
Full Time • Matthews, NC
Position Overview
My agency is seeking a licensed, experienced insurance professional to join our outstanding team for the role of Customer Service Representative. We need an energetic individual interested in helping our business grow through meaningful conversations and a remarkable customer experience. If you are a motivated self-starter who values teamwork and thrives in a fast-paced environment, then this is your opportunity for a rewarding career.
Responsibilities
- Establish and foster customer relationships using top tier interpersonal skills
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
- Hourly pay plus commission and bonuses where applicable
- Retirment Plan
- Group Life Insurance Benefits
Requirements
- Property and Casualty license required
- Excellent interpersonal skills
- Organizational skills
- Self-motivated
- Ability to work in a team environment
- Multi-tasker
- Bilingual - Spanish preferred
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation: $42,000.00 - $46,000.00 per year
Ready to Launch Your Career?
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none